ISO 9001

ISO 9001 Certification has positioned Loren Cook Company at the very forefront of manufacturing excellence within our industry.

Since its inception in Geneva, Switzerland in 1951, this highly esteemed, worldwide federation of national standards bodies, has created and issued literally thousands of recognized technical standards.

A few of the more generally familiar standards issued by ISO include:

• International symbols for public information
• International road signs
• Automobile tire and wheel sizes
• Metric thread standards for mechanical fasteners
• International film speed standards

ISO 9000 Series of Standards

The ISO 9000 series is one of the most broadly respected and successful series of quality standards in the world of manufacturing and service. This series represents an international consensus on good management practices. It provides rigorous organizational guidelines on what constitutes an effective quality management system.

ISO 9000 standards have been accepted in more than 90 countries by thousands of manufacturing and service organizations in both the public and private sectors. The purpose of these standards is to ensure that the organization can consistently deliver products and service that meet the customer's quality requirements.

The ISO 9000 series includes three standards:

• ISO 9001 - Model for Quality Assurance in Design, Production, Installation and Servicing
• ISO 9002 - Model for Quality Assurance in Production, Installation, and Servicing
• ISO 9003 - Model for Quality Assurance in Final Inspection and Test

Loren Cook Company has adopted and been certified to the most comprehensive of these quality models, ISO 9001. This encompasses all of our company activities. As one of the first manufacturer's in our industry with ISO 9001 Certification, we are very much aware of our responsibility to maintain these elevated levels of International Standards for Quality Management.

What ISO 9001 Certification really means

The Cook ISO 9001 quality system involves all parts of the company in specific activities that insure the high level of quality produced by our company. The activities that make up this comprehensive quality management system are regularly audited by a recognized third party authority that certifies conformity to the strict ISO 9001 standards.

Benefits of Certification

Many world class companies have successfully adopted the ISO 9001 quality standard and have proven it's value to the organization and it's customers. At Loren Cook we are proud to take a leadership role in introducing new levels of quality and customer service to our industry... and we've proven it by successfully earning ISO 9001 certification.

Many companies have shown the benefits of ISO 9001 certification:

• Additional organization efficiency.
• Continuous improvement in both products and service.
• Better products at lower costs.
• Documented customer feedback on product quality and service.
• Consistent methods of solving problems and reducing the possibility of their recurrence.

Our ISO 9001 Quality System

Everything is included with nothing left out. The ISO 9001 Quality System at Loren Cook involves every part of the company in specific activities that assure the quality of our products from the marketing and design phase through manufacturing, delivery and customer service.

Our ISO 9001 Quality System includes the following elements:

• A defined and documented market driven product development procedure that considers the needs of our customers at every phase of the project.
• Clear and enforceable purchasing standards to assure that production starts with the highest quality materials available.
• Documented calibration standards for production equipment, fixtures,and measuring devices.
• Proven quality control techniques in manufacturing like first and last component parts inspection, employee quality checks, and final product inspection and test run.
• Statistical Process Control techniques used in critical processes like powder painting and the collection of corrective action data.
• Employee training to documented work instructions.
• Documented work instructions in order entry and customer service.
• Top level management overview of every element of the quality system.
• Internal audits to assure continued compliance of ISO 9001 standards.

Cook customers are the winners

With ISO 9001 Certification Cook customers may be assured that our products are built to the highest quality levels in our industry today. We know that when you design and specify a system for your customers, the quality and reliability of our products are critical to your reputation and future success.

That's why Cook stands behind every product we build with the most comprehensive engineering support program in the industry. From our acclaimed Compute-A-Fan selection software and FanDrafter CAD template package to our friendly and knowledgeable customer service staff, you can depend on Loren Cook Company to back you up.

And now, ISO 9001 Certification is simply further proof of Cook's ongoing commitment to industry leadership and excellence. But most of all, it means our customers are guaranteed of getting the very best.

 

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